RIA Mobile GIS

Support & Training

Support & Training

Mobile (ArcPad & ArcPad Application Builder) training designed to encompass the Field component of a project.

Desktop (ArcGIS) training to encompass the Office component of a Field based project.

Custom support for a solution we've developed.

Standard annual ArcPad phone support packages can be purchased.

RIA Mobile GIS provide and run a number of training courses.

These courses are designed to assist organisations and users achieve the most from their Mobile System. The courses encompass both the Field and Office (Desktop) components of a Mobile GIS project, as well as cover the integration between these components.

Our courses are run using one of the following methods:

Scheduled Course
Typically the scheduled courses include an interesting mix of participants from a range of organisations with differing levels of GIS knowledge and skills. These courses are run at a scheduled location and time. The course venue, and facilities are organised by RIA Mobile GIS.
Onsite Course
These courses are run for a specific organisation. They are ideal for organisations with a number of staff who requiring training. Course discussions can be tailored to the requirements of the organisation, These courses can be run at a location and time suitable to your organisation. The course venue, and facilities, are provided by your organisation.
Online Course
These course are provided via a web interface. Course participants are able to listen, watch and interact with the instructor from their own computer, either using VOIP or dial in phone services. They can share their screen with other participants and even share control of their computers with the instructor. Courses are provided using secure Citrix GoToTraining technology. These courses cover the same course content and are run at a scheduled date and time online.

Training Schedule

Training Course	Course Dates	Course Method	Course Location	Course Registration and Information
Introduction to ArcGIS	29 & 30 November 2011	Scheduled Course	Hobart, Tasmania	Download the 'Introduction to ArcGIS' course registration & info.
ArcPad Application Builder	30 November 2011 1 December 2011 8 December 2011	Online Online Online	Australia United States Europe	Navigate to ArcPad Application Builder' course registration & info. (Please ensure you select the online course that suits your location)

Training Courses

Using ArcPad Course

This 1 day course provides a functional overview and hands on experience using ArcPad and associated hardware.

You are introduced to the ArcPad interface and guided through some of the common issues that are encountered whilst field mapping with GIS, including hardware constraints of Windows CE and Mobile devices and hand held GPS units.

Practice sessions are based on local Australian data.

Using ArcPad training can be offered for ArcPad 7.x, 8.x & 10.x

Download the 'Using ArcPad' course outline and information.

RIA Mobile GIS is an ESRI accredited trainer authorised to provide ArcPad training courses. We the developers of the ArcPad and ArcPad Application Builder courses run throughout Australia and New Zealand.

ArcPad Application Builder Course

ArcPad Application Builder is a 1 day course providing a functional overview of how ArcPad Studio can be used to customise ArcPad and extend its’ capabilities. In this course, you will learn how to develop customised data entry forms and how to use scripts to extend the capabilities of your ArcPad application. You will also learn how to develop customised toolbars and how to provide a login function for ArcPad users.

The course is suited to students who have preferably both ArcPad experience and limited programming experience. However, the detailed course notes include examples and full working source code solutions to allow for a range of students and ensure that all attendees benefit greatly from the course. This course will be run on Application Builder version 7.

Practice sessions are based on local Australian data.

Download the 'ArcPad Application Builder' course outline and information.

RIA Mobile GIS is an ESRI accredited trainer authorised to provide ArcPad training courses. We are the developers of the ArcPad and ArcPad Application Builder courses run throughout Australia and New Zealand.

Introduction to ArcGIS Course

This 2 day robust course provides a conceptual overview and hands-on experience using ArcGIS software. The course teaches basic ArcGIS functionality and enables participants to quickly take advantage of the software’s powerful display and analysis capabilities. Participants are introduced to the 3 desktop products comprising the ArcGIS suite and use them to create, edit, display, query, analyse geographic and tabular data, create presentation-quality maps and charts. Data sets and examples cover a wide spectrum of business cases and applications to help you apply the ArcGIS features to your workplace immediately.

Practice sessions are based on local Australian and Tasmanian data. The data is publicly available from Geosciences Australia or has been made available by the Tasmanian Department of Primary Industries, Parks, Water and Environment (DPIPWE). This provides participants with a unique opportunity to obtain training using local data and coordinate systems.

Introduction to ArcGIS training can be offered for ArcGIS 9.3.1

Download the 'Introduction to ArcGIS' course registration and information.

Using GeoDatabases Course

Data captured out in the field is ususally managed, stored and integrated with the Desktop or Server system in the office.

This 1 day course provides a conceptual overview and hands-on experience using the ArcGIS GeoDatabase format. The course teaches the basics of GeoDatabases and enables participants to quickly take advantage of the capabilities of this format. Participants are introduced to both Personal (MDB) and File (GDB) GeoDatabases and use them to store, manage, edit, query and analyse both vector and raster data. The practice sessions and examples cover a range of business cases to put the features of the GeoDatabase into the context.

Practice sessions are based on local Australian data. The data is publicly available from Geosciences Australia.

Download the 'Using GeoDatabases' course outline and information.

Custom Training

RIA Mobile GIS can also develop a custom course to suit the Mobile Solution developed for your organisation, or to suit the specific needs of your project.

Support

RIA Mobile GIS actively supports any custom solution we've developed for a particular project or organisation.
RIA Mobile GIS offers a range of support packages and options:

Prepurchased Support - Blocks of time can be prepurchased. The rate is based on a sliding scale dependant on the amount of time purchased.
Hourly Support - Support is charged at a flat rate.
Both the Prepurchased and Hourly support is provided for ArcPad, ArcGIS and any customisations that RIA have developed. The support also covers general GIS and GIS services support, designed to assist your organisation in meeting your program, or project, objectives.
ArcPad Annual Phone Support
An organisation can purchase an annual support package for an ArcPad user. Support is provided as phone support only. The support is valid for 12 months from the date of purchase and is charged for each nominated person in an organisation. (The ArcPad phone support is limited to the ArcPad product only, it does not include support for Application Builder, ArcPad customisations, or any other product).
Other Support
Please feel free to Contact Us to discuss you support needs.

Support can be provided as either an onsite visit or as remote support using phone, email or web conferencing GoTo Meeting technology.