We develop information technology solutions that support the field operations of asset management organisations.
We work directly with the organisations that own the assets and we also work with service providers who wish to improve their competitive advantage.
Put technology to work for you and improve field worker productivity
The demand for procedures, checklists and record keeping are steadily increasing. They seem to be taking over from the actual work that needs to be done. We provide systems that enhance and support your workers without getting in their way. You make the technology do the routine and mundane so your workers can get on with maintaining the asset. The GPS based mobile solution for your assets can also be developed in a way so that you can be assured they are following standard procedures.
Safety and Compliance
Performing a job safety analysis (JSA) is standard practice for field technicians. These typically take the form of paper forms with check boxes and issues that need to be considered at a job site.
Computer assisted JSAs have a number of benefits over paper based forms. Digital JSAs are primarily wizard based processes which lead technicians through a series of questions. The answers to the questions will determine whether more or less questions are asked for each topic. This means the digital JSA can seem less daunting than a large paper form with lots of check boxes. For example, if the operator answers no to the question, “is there a public road near the site?”, then there is no need to show the questions and prompts that relate to traffic management issues.
A computer based JSA can also be used to control the process, for example if the technician or supervisor answers “yes” to the question “are there live overhead powerlines” then the system will not let them proceed to the next steps. Instead they are advised on the steps that must be taken to deal with live overhead powerlines.
Real time reporting
Work activities are recorded by field staff as the work progresses. What, how much and when the data is recorded is different for each business but might include completion status, condition assessments or construction phase. It may also include very specific asset details such as depth and diameter, construction materials and work duration. This data is automatically uploaded to significantly improve timely access to information for office workers back at base allowing them to monitor, manage and also respond to customer enquiries.
Introducing a digital system avoids the need to shuffle paper in the field and in the office and ensures that each piece of captured data can be used for multiple purposes instead of being lost in a pile of paper on someone’s desk.
Sharing the knowledge
Many asset management organisations rely heavily on the intimate knowledge of key personnel. This compromises flexibility in deploying work crews to different areas and risks loss of corporate knowledge on the departure of those personnel. Information systems allow critical asset information to be recorded in a database so that it can be easily accessed when it’s needed by the people who need it. Adding information about the location of assets adds another dimension making it possible to find them accurately.
Global Positioning Systems (GPS) help field workers to quickly and accurately find assets. This reduces wasted time and the need for local knowledge about where things are positioned. GPS that is integrated into field support system provides a rich level of context. The information you get is based on your current location.
Enhance Customer Service
In the end it’s really all about customer service – if the customer isn’t happy then no one is happy. Truly integrated mobile information systems allow your customer service team to keep in touch with activities in the field without the need for disruptive phone calls. This makes it easier to keep the customer in the loop and allows you staff to communicate with confidence.
GPS Asset Management Systems portfolio
Level Crossing Inspections
LCSM Services are in charge of performing routine inspections of level crossings throughout Victoria and the Northern Territory. Their contract specifies a series of defined “views” of the crossing that have to be captured using digital photography. In addition to this, any points of interest …
Road Defect Monitoring
Stornoway is a Tasmanian based company, in charge of delivering maintenance services for the Department of Infrastructure, Energy and Resources (DIER) throughout the state. Their role involves the routine inspection and maintenance of the state road network …
Cradle Mountain Water
RIA Mobile GIS won the “Supply and Implementation of a GIS System” tender for Cradle Mountain Water (CMW). As part of this implementation, RIA developed tools and expertise within CMW to amalgamate water and sewer asset data…
GWM Water covers the Grampians Wimmera Mallee regions of rural Victoria. The corporation looks after around 70,000 customers with a geographic spread of 62,000 square kilometres, which is about 30% of the state.
Need a mobile solution for you Asset Management System?
If you are looking for a GPS based mobile solution that integrates with you existing asset management system then please contact us for a free consultation.